Questions and Answers

We hope you find the following questions and answers useful. Please do not hesitate to contact us for any further information.

What does your removals quotation include?

Everything! Each quotation is based upon the clients' needs and the amount of itemsbeing moved. No hidden extras!

Are my goods insured while they are been moved?

Insurance cover is included in the price. Up to £25,000 worth of cover.

Will you advise us on the easiest way of undertaking the whole project?

Yes... With many years of experience there aren't too many problems we have not yet come across before.

When should we start planning for our move?

As soon as you are definately moving call Tonks Removals and ask for a representative to call round. We will quickly assess your requirements and establish a time scale, cost, special details.

What if we need to store some of our furniture?

Tonks can offer containerised storage. Click here to visit the storage page.

How do I know everything will be safe?

Here at Tonks our staff are fully trained professionals with many years experience.

Can I reclaim VAT on new goods?

VAT can be reclaimed on goods to be removed outside of the European community.

What type of packing materials do you use?

We use packing materials of the highes quality all our boxes can be recycled.

Can Tonks Store Anything?

We Store most things with only afew exceptions (i.e. plants, food, animals or hazardous goods like paint, aerosols or gas bottles)

How do I prepare my items for storage?

Items need to be clean and dry. Refrigerators or Freezers need defrosting and drying.

Moving Day Checklist

Here is a helpful moving checklist for you to download and print off your own use.

Checklist